How a call-out works
- Call or WhatsAppTell us where you are, what the machine is and what's happened.
- We give you a straight answerResponse times depend on where you are and how busy we are, so we'll tell you honestly when we can get there.
- We repair it on siteHose or ram fault fixed at the machine so you can get back to work.
While you wait
- Make the machine safeLower attachments to the ground, switch off and relieve pressure if you know how.
- Keep clear of leaksNever feel for a pinhole leak with your hand. High-pressure oil can penetrate skin.
- Send a photoA WhatsApp photo of the failure helps us bring the right parts.
24/7
We take emergency calls 24 hours a day, 7 days a week. Early mornings, late nights and weekends included: if your machine is down, call 0800 341 1129.